Terms and Conditions

Ordering & Delivery

By placing an order with Virtual Vapours you confirm that you are over 18 years of age, are living in the United Kingdom or EUand that you have read and agreed to our terms and conditions.

All orders with Virtual Vapours are made on a ‘Pro Forma’ basis. Goods will pass to the purchaser only when payment is made in full, and prepayment is required on all orders. Any items not immediately in stock will be placed on backorder. Prices exclude shipping unless stated. Orders received before 3.00pm Monday to Friday will be despatched on the same day; after 3.00pm on the next working day. We use Royal Mail First Class Delivery for all UK orders, and Royal Mail standard for all EU Orders.


You can make payments by Paypal, Visa, or Mastercard. Payment details are given on the Checkout page.

Privacy Policy

We do not store credit card details nor do we share financial details with any 3rd parties

General Terms & Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use:

The term ‘Virtual Vapours’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Virtual Vapours are not a pharmaceutical company and we do not manufacture, produce or sell medicinal products. E-liquid is sold as an alternative to smoking and is not a ‘quit smoking’ aid. E-liquid contains nicotine and should always be handled and stored in a safe manner.

You are responsible for providing the correct details and shipping address when creating an account or placing an order on the site. We cannot be held responsible for the non-arrival  of goods, due to incorrect or incomplete details being submitted at the time of ordering.

E-liquid is a consumable item and due to hygiene reasons we cannot take bottles of e-liquid back into stock. We cannot accept returns of e-liquid or any product containing e-liquid.

Virtual Vapours cannot be held responsible for damage or injury to persons or property caused by improper or irresponsible use of e-liquids, or associated products.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.